VA Support

Operations dashboard

Tuesday, June 23, 2026 · Sample VAMC region

Open queue June report
New today
12
Open tickets
87
Overdue follow-ups
6
Needs review
4
Urgent
3
Closed this month
214

My Work

View all
  • VA-2026-00142Email
    Authorization question for dialysis appointment
    NewNormal
  • VA-2026-00146Phone
    Complaint about appointment communication
    In ProgressHigh
  • VA-2026-00149Email
    Billing reconciliation request
    ClosedNormal

Team queue

Open queue

Special handling

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  • VA-2026-00145
    Congressional inquiry regarding scheduling delay
    Congressional
  • VA-2026-00146
    Complaint about appointment communication
    Complaint
  • VA-2026-00147
    Clinical quality concern: missed lab follow-up
    Clinical

Monthly reporting — June 2026

Open report
Status
In Progress
Missing fields
7
Tickets included
312
Approval
Pending supervisor
7 tickets missing required fields
Outcome, action taken, VAMC reference.

Volume by channel

Status distribution

New22
In Progress34
Waiting18
Needs Review4
Resolved41

Aging buckets

Tickets by category