Active tickets
9 tickets| Ticket | Subject | Status | Priority | Channel | Assigned | Contact | VAMC | Follow-up | Last activity | Flags | |
|---|---|---|---|---|---|---|---|---|---|---|---|
| VA-2026-00142 | Authorization question for dialysis appointment | New | Normal | Alex Rivera | Jordan Smith | Sample VAMC | 6/24/2026 | 60d ago | |||
| VA-2026-00143 | Incoming eFax requires review | Needs Review | Normal | Fax | Unassigned | Unknown sender | Sample VAMC | — | 60d ago | Review | |
| VA-2026-00144 | Follow-up needed on VA approval | Waiting on VA | High | Phone | Morgan Lee | Pat Nguyen | North Region VAMC | 6/21/2026 | 63d ago | Overdue | |
| VA-2026-00145 | Congressional inquiry regarding scheduling delay | In Progress | Urgent | Sam Patel | Office of Rep. Sample | Central VAMC | 6/23/2026 | 60d ago | Cong. | ||
| VA-2026-00146 | Complaint about appointment communication | In Progress | High | Phone | Alex Rivera | Taylor Brooks | Sample VAMC | 6/24/2026 | 60d ago | Complaint | |
| VA-2026-00147 | Clinical quality concern: missed lab follow-up | In Progress | Urgent | Morgan Lee | Care Coordinator | South Region VAMC | 6/22/2026 | 60d ago | OverdueClinical | ||
| VA-2026-00148 | Transportation arrangement question | Resolved | Low | Phone | Sam Patel | Riley Chen | Sample VAMC | — | 64d ago | ||
| VA-2026-00149 | Billing reconciliation request | Closed | Normal | Alex Rivera | Casey Wong | Central VAMC | — | 73d ago | |||
| VA-2026-00150 | Authorization extension request | New | Normal | Fax | Unassigned | Provider Office | North Region VAMC | — | 60d ago |
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